Terms and Conditions

Terms and Conditions

1. Definitions

Agreement – these terms and conditions together with the Specification

Services – the services listed in the Specification

Specification – the Account Start up Form

Start Date – the start date in the Specification

Us, we, our – Medical Decisions Ltd , 1 Universal Square, Manchester M12 6JH

You, your – the organisation, and the employees of the organisation, requiring the Services whose details are set out in the Specification

Unauthorised person – any person or organisation not issued with user name or password

2. Our Obligations

We will use all reasonable endeavours to provide the Services without interruption and materially error free.

We shall commence the provision of the Services on the Start Date as set out in the Specification.

3. Your Obligations

During registration for any of the Services, we will issue your users with a username and a password, which are essential for your secure use of the Services. You will be responsible for keeping this information confidential and agree to take all necessary steps to ensure that it is kept secure and not disclosed to any unauthorised person. If you think that one of your usernames or passwords have been discovered or is being misused by someone else then you must tell us immediately and take all steps necessary (or requested by us) to prevent such use. If we think there is likely to be a misuse of the Services because of a breach of security we may:

  • Suspend your use of the Services; and/or
  • Change your password and then notify you that we have done this

You acknowledge that we cannot guarantee that the Services will be uninterrupted or error free where you or your service providers have supplied us with incorrect information.

We may accept instructions in connection with the Services from someone we are satisfied has your authority. You agree that you will be responsible for all use of the Services whether or not authorised by you.

4. Liability

You agree that we are not liable in contract or tort (other than fraudulent or negligent misrepresentation) or otherwise arising out of or in connection with this Agreement for economic loss (including, without limitation, loss of revenue, profits, contracts, business or anticipated savings), loss of goodwill or reputation, any indirect, special or consequential loss, loss of data, suffered or incurred by you or any third party arising out or in connection with the provisions of the Services (or any part of them).

We do not limit our liability if you die or are injured as a result of our negligence or you suffer loss as a consequence of any fraud by us.

We are not liable for any failure to perform our obligations if we are prevented from doing so by an event beyond our reasonable control (which may include, without limitation, strikes; labour disputes; acts of God; war; riot; civil action; malicious acts or damage; compliance with any law, governmental or regulatory order, rule, regulation or direction; any act or omission of any government or other competent authority; accident; equipment or services failure, including the unavailability of third party telecommunications services, lines, or other equipment; fire; flood or storm).

5. Termination

We can terminate the Agreement by giving you 28 days notice.

You can terminate the Agreement by giving us 28 days notice.

Upon termination of this Agreement your right to use Services shall immediately terminate and you shall immediately stop using the Services.

We may suspend the Services (without being liable to compensate you):


  • In the event of a local or national emergency
  • To comply with a request from a government or other competent authority
  • To maintain the quality of our Services
  • If an event occurs which is beyond our reasonable control

6. Changes to the Agreement

We may alter and/or amend at any time:


  • Any aspect of the Services, provided such alteration or amendment does not require any material change to this Agreement
  • This Agreement, by giving you 28 days notice

7. General

Unless otherwise provided in this Agreement, any notices must be in English and sent by e-mail, post or delivered by hand as follows:

  • To you, at the address that you provide when applying for the Services unless you notify us otherwise
  • To us, addressed to Medical Decisions Ltd, 1 Universal Square, Manchester M12 6JH

This Agreement does not create a partnership, joint venture, agency or franchise relationship.

You may not transfer this Agreement or any part of it to anyone else.

We may sub-contract or assign the provision of the Services or any part of the Services to any other person.

If any part of this Agreement is found to be illegal or unenforceable, this will not affect the validity and enforceability of the remainder of the Agreement.

If either of us delay or fail to enforce any right under this Agreement that will not be deemed to be a waiver of that right and will not prevent that right or any other right or remedy from being exercised or enforced.

This Agreement constitutes the entire Agreement between us relating to the provision of the Services and supersedes any previous agreements and understandings between us relating to the Services (except that we do not limit or exclude our liability to you in respect of any fraudulent misrepresentations).

This Agreement is governed by English Law and both parties hereby agree to submit to the exclusive jurisdiction of the English Courts in respect of any dispute or matter arising out of or in connection with this Agreement.

At all times this website, its design, programming and functionality remains the property of Medical Decisions Ltd.


This website and its content is copyright of Medical Decisions Ltd – © Medical Decisions Ltd. All rights are reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only, you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system


Confidentiality is a fundamental company principal that extends throughout the client extranet site. You can rest assured that any data displayed on this website or data you supply to us will be sent only over highly encrypted channels to our secure servers.

Indeed, we believe this protection of your personal data is so important that the whole site is hosted on a secure server so that information can be sent and received without fear of it being distributed around the internet. This can be verified by the URL starting with ‘https:’. This means that any personal information is guaranteed 100% safe. You can verify this yet further by looking for the ‘padlock’ symbol in your browser showing that the connection is secure.

This Web site’s secured areas have a security system that uses Secured Socket Layer (SSL) encryption.

Confidential information, such as case details and figures are encrypted (scrambled) during transmission and unscrambled once the security system is sure that only the authorized party has received the information.

This system is successfully being used by banks and other businesses to safeguard Internet financial transactions.

Digital certificates are fundamental to our web site security. The certificates form the basis for encrypted communication channels over the internet. Encryption is the scrambling of data that ensures that information you send cannot be read by anyone intercepting the transmission. It means that only our servers and your browser are capable of understanding the data.


In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, Medical Decisions Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

This is the official Accessibility Statement for the Medical Decisions Ltd.

If you have experienced a problem accessing or reading our material, please let us know and we will try to provide the information in a format that is useful to you. We would also welcome your feedback and ideas regarding the accessibility of our site.

© Medical Decisions Ltd 2017

1 Universal Square
Devonshire Street
Manchester M12 6JH

T. +44 (0)161 507 3600
E. support@medicaldecisions.co.uk